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After running into a couple issues with the iManage IDOL 8.5 SP1 release in our production environment, I was able to complete the index build using the 8.5 SP1 P1 release that was released last week. Our initial errors were found in our Content Engine logs referring to a lack of free disk space, even though we had successfully had our IDOL 8.5 (pre-SP1) index on the same volume earlier. In any case, I added some space and then recrawled using 8.5 SP1 P1. I’ve read some similar reports on user forums, so if you have a smaller volume for your IDOL indexer, just keep this in mind.
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For those of you interested in running the iManage 8.5 IDOL Indexer, Autonomy recently released a new revision of the WorkSite Indexer Administrator’s Guide (8.5). It is available on the iManage support site, and includes an updated Chapter 6 on “WorkSite Indexer Maintenance.” The document goes into explicit detail on how to properly back up and restore an 8.5 IDOL index. (Note: you must exclude the entire WorkSite Index folder structure from normal backup agents, as this could corrupt the indices).
In summary, there are 3 types of items that need to be backed up, and then restored:
- All WorkSite Indexer configuration files (*.cfg)
- All WorkSite Connector files (*.db)
- All WorkSite Content index backups (the actual indices themselves)
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